Terms & Conditions

1. Introduction

These Terms & Conditions govern your use of this website, which is operated by Chiswick Rooms. By using this website, you accept these Terms & Conditions in full. If you disagree with any part of these terms, you must not use this website.

The content and information displayed on this website are the property of Chiswick Rooms and/or its associated companies. Downloading, reproducing or retransmitting content from this website, other than for personal, non-commercial use, is strictly prohibited.

2. Licence to Use This Website

The information contained on this website is provided solely for the purpose of informing visitors about Chiswick Rooms and the services we offer.

You may:

• View pages from the website

• Download pages for caching purposes only

• Print pages for personal use

You must not:

• Republish material from this website

• Sell, rent or sub-license website content

• Display website content publicly

• Reproduce content for commercial purposes

• Modify website content

• Redistribute website content

All intellectual property rights remain the property of Chiswick Rooms or its licensors.

3. General Terms of Use

Nothing on this website constitutes an offer by Chiswick Rooms. Information presented on the website is an invitation for guests to make enquiries or bookings, subject to availability.

By using this website you confirm that:

• You are at least 18 years of age

• You have the legal authority to make reservations

• You will only make genuine reservations for yourself or your guests

• You will not make speculative, false or fraudulent bookings

We reserve the right to refuse any booking request.

This website uses cookies. By continuing to use the website, you consent to our use of cookies in accordance with our Privacy Policy.

4. Privacy Policy

Our Commitment

At Chiswick Rooms, we value your privacy and are committed to protecting your personal information.

Information We May Collect

We may collect:

• Name

• Postal address

• Email address

• Telephone number

• Nationality

• Date of birth

• Reservation details

• Stay preferences

• Guest feedback and correspondence

Where necessary, we may also collect information required to fulfil specific requests such as accessibility requirements or dietary preferences.

How We Use Your Information

We use personal information to:

• Manage reservations and bookings

• Process payments

• Manage your stay

• Improve our services

• Respond to enquiries

• Send marketing communications where consent has been provided

• Comply with legal and accounting requirements

Marketing Communications

You may opt out of marketing communications at any time by following the unsubscribe instructions included within our emails.

Data Storage

We retain personal information only for as long as necessary to fulfil the purposes outlined above or as required by law.

Sharing Information

Chiswick Rooms does not sell or share personal information with third parties for marketing purposes.

Contact Regarding Privacy

If you have any questions about this Privacy Policy, please contact:

Telephone: +44 (0)20 3307 0400

5. Acceptable Use

You must not:

• Use this website unlawfully

• Interfere with the operation of the website

• Introduce viruses or malicious software

• Attempt to gain unauthorised access

• Undertake data mining, scraping or harvesting activities without permission

• Use this website for unsolicited marketing activities

6. Limited Warranties

While we endeavour to keep information accurate and up to date, we make no guarantees regarding:

• Accuracy

• Completeness

• Availability

• Suitability of information provided

Prices, descriptions and availability may change without notice.

If pricing or availability information is displayed incorrectly, Chiswick Rooms reserves the right to correct such errors and refuse bookings made on the basis of incorrect information.

7. Limitation of Liability

To the fullest extent permitted by law, Chiswick Rooms shall not be liable for:

• Indirect losses

• Consequential losses

• Loss of profits

• Loss of revenue

• Loss of business opportunities

• Loss of data

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot legally be excluded.

8. Indemnity

You agree to indemnify and hold Chiswick Rooms harmless against any losses, damages, costs or expenses arising from your breach of these Terms & Conditions.

9. Breaches of These Terms

If you breach these Terms & Conditions, we may:

• Suspend access to the website

• Block access from your IP address

• Contact your internet service provider

• Take legal action where appropriate

10. Changes to These Terms

We may update these Terms & Conditions from time to time. Updated versions will take effect immediately upon publication on this website.

11. Assignment

Chiswick Rooms may transfer its rights and obligations under these Terms without notice.

You may not transfer your rights or obligations under these Terms.

12. Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.

13. Third Party Rights

These Terms & Conditions are intended solely for the benefit of Chiswick Rooms and its users and do not create rights for any third party.

14. Entire Agreement

These Terms & Conditions, together with our Privacy Policy, constitute the entire agreement between you and Chiswick Rooms regarding the use of this website.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of England and Wales.

16. Contact Details

Chiswick Rooms
407 Goldhawk Road
London
W6 0SA
United Kingdom

Telephone: +44 (0)20 3307 0400
Fax: +44 (0)20 8563 9255
Email: stay@chiswickrooms.co.uk